+- CheckESNFree - Forum (http://checkesnfree.com/forum)
+-- Forum: Providers (/forumdisplay.php?fid=6)
+--- Forum: Sprint (/forumdisplay.php?fid=7)
+--- Thread: clean ESN, but cant activate it (/showthread.php?tid=130)
clean ESN, but cant activate it - fanatt - 08-06-2012 01:46 PM
so i went down to sprint and asked them to activate my glaxay epic, they check the ESN it is clean, but they said i cant activate it because it is under someone else acccount, i guess my question is, how can i deactivate the phone so i can put it under my account? is there some kind of way, or am i just shit out of luck?
RE: clean ESN, but cant activate it - deathtrip - 08-06-2012 02:29 PM
If the ESN comes back as clean, and they see it as clean, then it should activate without a problem.
You can also try contacting Sprint using their online chat (sprint.com/chat) and see what they tell you.
As of right now, we are actively using all of Sprint's resources to verify ESNs, meaning we can see if an ESN is lost/stolen, active, inactive, or marked as fraudulent.
The rep might have just had a problem, or there may have been a glitch. If you're a current Sprint subscriber, try changing the device on your account page, or by asking a rep to do it at the Toll Free number.