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Sprint phone saying lost or stolen by csr but checkesn showing clean any ideas??
03-15-2012, 07:19 PM
Post: #1
Hi

Love the site by the way

Having a little problem today,your site is saying good to be activated,but csr saying lost or stolen any ideas.
Here is the esn
268435460404207412


thanks in adavance

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03-15-2012, 07:36 PM
Post: #2
Call Sprint and ask someone else to check. Obviously it isn't in the lost/stolen database or the site would show lost or stolen.

Might try Sprint Live Chat.

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03-16-2012, 03:02 PM
Post: #3
Hi

Just to follow up,i contacted sprint live help and the phone is clean for activation.
This is ridiculous the way some csrs give wrong information.

Thanks for your site and your help

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03-16-2012, 06:45 PM
Post: #4
Tell me about it. Almost all of the complaints I get are due to a lack in proper customer service at Sprint.

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